Provides professional military personnel support services to the U.S. Navy’s Identification Card Administration (ICA) program at Navy installations designated as Defense Enrollment Eligibility Reporting System (DEERS) and Real-time Automated Personnel Identification System (RAPIDS) sites. Serves as ID Card/Common Access Card (CAC) customer service specialist trained and certified by the Defense Manpower Data Center (DMDC). Delivers ID Card services to all personnel assigned to support customer commands, other military service personnel, retirees and their dependents, and contractors verified through the Trusted Associate Sponsorship System (TASS). Performs as a Verifying Official (VO) on DEERS/RAPIDS terminal and ensures inputted data for accuracy and correctness. Verifies the identity and eligibility of authorized DoD beneficiaries, issues DoD Identification Cards and performs DEERS updates in accordance with DoD regulations and AFI 36-3026. Issues and strictly controls Armed Forces identification and privilege cards for all eligible personnel, (i.e., active duty military, retired military, 100% Disabled American Veteran (DAV) and respective dependents and verified contractors. Operates and maintains RAPIDS workstations, processes CACs, assists customers with questions concerning identification card eligibility, application requirements and DEERS, and answers telephone inquiries. Accomplishes DEERS enrollment and updates for all eligible beneficiaries, reconciles erroneous DEERS information, performs PIN resets, verifying and updating PKI certificates, and provides other ICA services as necessary. May also be certified by DMDC as Site Security Manager (SSM) with responsibility for the safekeeping, storing, and accountability of the CAC and related consumable materials. Maintains RAPIDS equipment within the physical parameters and configurations established at the time of installation. Performs “User Maintenance on RAPIDS equipment. Other Job Requirements Responsibilities High School diploma or equivalent. 1+ years’ experience in a Customer Service environment. HR background in one of the following disciplines: Military Pay, Military Personnel, Travel Claims or Navy Transportation. Substitutions for HR background can be from similar experience gained in either the private sector or other Federal Agency. Proficient in both oral and written communication to communicate effectively and explain complex actions regarding military entitlements, allowances and collections. Working knowledge of Microsoft Office Products, i.e. Word, Excel, Power Point. Working knowledge of standard office equipment such as computers, electric typewriters, copiers, fax machines, scanners and other office automation systems. Must be U.S. citizen and possess favorably adjudicated Tier 3 (NACLC) security investigation.
By applying, you consent to your information being transmitted by Jooble to the Employer, as data controller, through the Employer’s data processor SonicJobs.
See Sonicjobs Privacy Policy at and Terms & Conditions at and SonicJobs Privacy Policy at and Terms of Use at
Location: New YorkWorking Time: Full-TimeDepartment: EngineeringWho Are We? Our Mission is to increase government transparency to connect... ...- were making sense of it all.Corporations, law firms, non-profits, and individuals alike are still using spreadsheets and...
...role offers plenty of chances to expand skills. LPN and Medical Assistant duties include assisting with dressing changes, staple/suture removals, brace fittings, order entry, drawing up medications, opportunity to learn splinting/castings, and various counsels...
...used to create visually compelling content. Our Cameras and Lenses captivate audiences around the world. If you have some related experience and a passion to maintain and repair equipment, this may be the job for you! Located at the Canon Factory Service Center in Costa...
...Job Description Job Description Nationally ranked CPA firm is hiring HYBRID tax professionals who have experience working in one or all of the following client industries; Construction, Real Estate, Pro Athletes, Manufacturing or Distribution. This a great opportunity...
...Job Description Job Description Upscale, medical esthetics and women's wellness practice seeking an experienced, upbeat, detail-oriented Medical Assistant with prior medical office, medi-spa and/or sales experience. Prior experience working in plastic surgery, Ob/Gyn...