Job Description

Job Description

Job Description

Summary : The principal purpose of this position is to work collaboratively to develop a strong and sustainable volunteer base and build strong relationships throughout the community to support the mission of 360 Communities. This position focuses on coordinating ongoing, group, and event volunteers across 360 Communities’ programs and services. This is a full-time, on-site position at our Burnsville office location. Benefits include health insurance plan options, dental, vision, life insurance, employer matching retirement account, paid sick and safe hours, flexible holiday hours and vacation time. 1-2 years of related experience required, experience working in an organization which provides crisis intervention is a plus, Bachelor's degree preferred, strong computer skills in Microsoft office and use of databases, preferred experience working in VolunteerHub and Bloomerang.

Essential Duties and Responsibilities

1. Demonstrate commitment to the agency’s mission statement and core values at all times. The mission statement is “360 Communities delivers safety and stability that improves lives.”
2. Work with the volunteer manager to increase volunteers through an effective recruitment strategy while enhancing diversity among volunteers.
3. Demonstrate commitment to work with diverse populations. Build equitable volunteer roles, processes, and access. Encourage volunteers to continue learning and growing in their cultural competency.
4. Meet individually with prospective volunteers, respond to interest forms, conduct interviews, and provide agency overview, and onboarding/orientation. Process volunteer applications, paperwork, and background checks.
5. Connect volunteers with jobs that match their skills and passion based on the needs of the organization. If at capacity, offer other opportunities for involvement.
6. Partner with site supervisors to ensure volunteers are appropriately trained and supported agency-wide.
7. Provide ongoing communication with program staff to identify needs and create opportunities for group volunteer projects. Gather feedback from program staff to assess success of the project.
8. Meet and organize prospective group and event volunteers for 360 programs and provide agency overview and orientation.
9. Facilitate and provide training and opportunities to groups and ongoing event volunteers. Partner with volunteer manager and supervisors/coordinators to ensure volunteers are appropriately trained.
10. Connect group volunteers with opportunities that match their skills and passion and also fulfill a need within the organization.
11. Work with Volunteer Manager to provide ongoing communication with volunteers to ensure a positive experience and increase volunteer retention, including making follow-up calls after a volunteer starts in their role.
12. Assist in departure process and exit interviews when a volunteer’s experience is finished as directed by volunteer manager.
13. Ensure volunteer information is accurate in VolunteerHub, including maintaining accurate tracking and logging of volunteer information and hours into VolunteerHub.
14. Reward and recognize volunteers by working with the volunteer manager to plan annual appreciation events and coordinate other types of appreciation throughout the year.
15. Work collaboratively with volunteer manager to plan program evaluation activities to ensure continuous improvement of volunteer program.
16. Assist in coordination of scheduling and staffing of community events, speaking engagements, and volunteer fairs.
17. Represent 360 Communities through public speaking engagements at community events, one-time events, and at volunteer fairs as needed.
18. Serve as coverage/back-up to Burnsville and/or Rosemount Food Shelf Site Coordinators as needed.
19. Attend and participate in team meetings, 360 Communities trainings, and community events as directed.
20. Support the Armful of Love program as directed by volunteer manager.
21. Perform other duties and assume other responsibilities as the need is apparent or as requested or delegated.

Monday - Friday primarily day hours. Occasional evenings and weekends.
1.0 FTE - 40 hours per week

Job Tags

Holiday work, Full time, Flexible hours, Afternoon shift, Monday to Friday,

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