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SUMMARY:

The Visual Merchandiser joins the iconic resort apparel brand group TR Retail LLC. to execute initiatives around the visual presentation and merchandising of the retail store locations. This role is responsible for ensuring a consistent and elevated brand presentation, tailored to each locations unique layout and customer demographic. The Visual Merchandiser should also work with retail leadership to execute against business objectives through the movement of physical products and help store teams physically set seasonal campaigns in alignment with the brands vision. The ideal candidate is both creative and highly organized, with a strong understanding of visual storytelling, product placement strategies, and retail business drivers.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Brand & Visual Merchandising Standards

• Maintain strong visual principles ensuring consistency across stores while adapting to unique layouts, customer demographics, and product assortments
• Execute brand directives across all retail locations, including floor layouts, product placement, window displays, and fixture movement
• Oversee mannequin changes and window directives are implemented according to directives
• Keep all visual elements such as props and signage clean, on brand, and relevant
• Regularly audit store merchandising standards and make in the moment suggestions to maintain brand standards
• Ensure all visual areas are clean, organized, and well-lit. Address or report and issues that impact appearance or client experience to the appropriate internal stakeholders

Learning & Engagement

• Partner with Store Managers and teams to communicate standards and expectations
• Train teams on basic merchandising principles, brand expectations, and how to execute seasonal floor sets and activations
• Provide in the moment feedback, work with store teams on visual merchandising activities, and follow-up on any tasks as assigned
• Foster a shared responsibility for visual standards, empowering the teams to own the visual representation of their stores
• Review product knowledge while working on the store salesfloor, communicating the why behind product placement with educating features and benefits of the product
• Collaborate with creative, retail, and buying teams to pilot new visual strategies in the field
• Acts as a brand ambassador on the sales floor by supporting the sales team in delivering an elevated client experience by interacting with clients when appropriate and maintaining professionalism while in client purview

Analytics & Reporting

• Analyze business trends, assortment needs, and client feedback to identify merchandising opportunities and execute creative, data-driven solutions that drive sales
• Review sales performance by location and product selling for each brand to execute personalized action plans based on individual store needs
• Track and report on merchandising initiatives and floor updates, verifying intended outcomes or identifying opportunities for further optimization
• Communicate field observations and market-specific insights into the Visual and Retail leadership teams

New Initiatives and Projects

• Assist with campaign launches, product drops, activations that require visual merchandising partnership including set-up, installation, or removal of all in-store brand elements such as signage, props, displays, event materials, or seasonal items
• Support visual & operational execution for store openings, renovations, and store closings
• Propose new display ideas, window concepts, or in-store story-telling moments based on trends, market research and observations, and client feedback
• Attend store meetings, conference calls, Manager Meetings, and other training requirements as outlined by management

This description reflects the key responsibilities but is not intended to be all-inclusive. The role may evolve and include additional duties and responsibilities as assigned to meet the shifting needs of the organization.

HOW TO BE SUCCESSFUL IN THIS ROLE:

• Think like a client. Anticipate needs and create displays that feel personal to the brands, relevant, and timely while considering the client experience in each physical store.
• Balance brand and business. Be both a storyteller and a tactician, building emotional connections while driving measurable results. Communicate these initiatives clearly and consistently.
• Be self-directed and accountable. With limited oversight, success relies on your ability to take initiative, execute standards, and confidently solve challenges independently.
• Stay curious and proactive. Test, learn, and pivot. Look for new ideas, stay on top of innovations, and look for new ideas driven by data and experience.
• Build strong in-store relationships. Establish trust and collaboration. Work alongside them to elevate our physical presence.
• Manage time intentionally. Prioritize store visits, communicate expectations, provide timely follow-up, and do what you commit to. Adheres to company guidelines for dependability and attendance.
• Prioritize with purpose. With multiple locations and competing deadlines, the way to win is to know what to tackle first. Focus on high visibility and revenue generating stores and tasks. Stay agile, communicate, and partner when needed.
• Stay inspired. Be on the lookout for market shifts, competitor strategies, and client reactions. Constantly challenge your creativeness by staying fresh, innovative, and in the know of what is new and trending.

WORK ENVIRONMENT & SCHEDULE:

• Field-based; rotates between the corporate office & assigned store locations. Interisland travel may be required.
• This position will spend majority of their time on the sales floor, in stockrooms, and occasionally at the corporate office for business review and touch bases
• The typical schedule is Monday Friday during store operating hours which vary by location. Schedules may also require early mornings, late nights, or weekends based on floor changes, product launches, or special projects
• Must be comfortable with an ever-adaptive, fast-paced retail store environment, while stores may be open and active.
• Physical demands are part of the role, including being on your feet for long periods of time, climbing on ladders, or moving mannequins and fixtures.

QUALIFICATIONS:

Required:

• High School graduate or equivalent
• Ability to work flexible schedule including nights, weekends, and holidays
• Valid drivers license with reliable transportation
• 2 3 years of experience in visual merchandising
• Strong understanding of visual merchandising standards and ability to interpret and execute against directives
• Strong interpersonal and communication skills to collaborate with store leadership and teams
• Self-directed, proactive, and comfortable working independently
• Basic proficiency in Microsoft Office (Excel, PowerPoint, Outlook, Teams)

Preferred:

• Experience supporting multiple locations or working in a field-based visual role
• Background in fashion, lifestyle, or specialty retail environments
• Understanding of retail KPIs and how they connect to sales performance
• Experience supporting new store openings, events, or other projects

PHYSICAL DEMANDS:

• Ability to sit for extended periods of time
• Ability to stand for extended periods of time
• Ability to stand, walk, bend, kneel, squat, stoop and or twist
• Ability to grasp, push, pull, reach and manipulate objects with right/left hand(s)
• Ability to turn, bend with some twisting
• Ability to lift 25 pounds occasionally for materials, displays, or event set-up
• Capability to travel occasionally locally, interisland, or nationally

SALARY: $18.00-$23.00 Hourly

BENEFITS:

• Paid time off
• 401(k)
• Medical/Prescription/Drug/Vision insurance
• Group Life insurance
• Ability to enroll in supplemental insurance through AFLAC
• Employee Discount
• Referral program
• Other benefits as outlined in the Employee Handbook

COMMENTS:

Employment at Tori Richard, Ltd. is on an at will basis, which means that either the Company or the Employee may terminate the employment relationship at any time for any reason. Nothing in this document alters this at will agreement. The Company reserves the right to revise the job description on the basis of the needs of the business. Applicants have rights under Federal Employment Laws , see Family and Medical Leave Act (FMLA) Poster ; Equal Employment Opportunity (EEO) Poster; and Employee Polygraph Protection Act (EPPA) Poster.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Marketing and Sales

• Industries

  Retail Apparel and Fashion

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Job Tags

Hourly pay, Full time, Seasonal work, Work at office, Flexible hours, Shift work, Night shift, Early shift, Monday to Friday,

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