Job Description

Valet Attendant Reports To: Hotel Director of Operations Founded in 2011, Aparium Hotel Group is a Chicago-based, leading lifestyle hotel company owned and operated by industry veterans accomplished in hotel development, management and marketing. Aparium Hotel Group's growth is guided by its "Translocal Hospitality" philosophy, which is the belief that great hotels are a destination sought out by travelers and a place that thrives as a gathering hub for locals. Specializing in historic adaptive reuse projects, each of Aparium Hotel Group's properties are independent brands and celebrate the specific neighborhoods and unique history of the distinct cities in which they reside. Aparium Hotel Group currently operates ten hotel properties across the United States with more than a dozen new projects in development. Job Requirements: Provides valet parking services to safely and efficiently move guest vehicles to designated parking Understanding guest service needs and exceeds guest expectations by taking advantage of opportunities to add a special touch Greets guests who arrive to the hotel by opening their car door and welcoming them to the hotel. Unloads guest luggage from car Responsible for interacting with guests in the lobby, while ensuring the area is neat and tidy Provides recognition to repeat guests Additional Requirements: Good reading, writing and oral proficiency in the English language Must have a valid driver's license Minimum of 1 year of experience in a guest services environment Able to work well unsupervised Computer skills necessary Proper Cash handling Keeping the work area clean and free of debris and trash Teamwork: Maintain a good working relationship with other associates by promoting teamwork and fostering a harmonious working climate Partake in a positive work ethic and surrounding environment Standards: Able to work alone without direct supervision Demonstrate high degree of drive and determination Constantly recommend service and product improvement to better the operation Keep the work area clean and tidy at all times Attend all required meetings Follow proper payroll and uniform procedures Properly handle and report associate and guest accidents Maintain complete knowledge of and comply with all departmental policies/service procedures/standards Assist with responsibilities and duties in other departments and as assigned by management Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel Work Environment: Luxury hotel setting Physical Demand: Will be outside consistently during all weather extremes Continuous standing 100% of the shift with the exception of driving Lifting/pushing/pulling/carrying required up to 200 lbs. Carts may be pulled up to the length of a full city block Bending/kneeling required 50% of shift Mobile position required 100% of the time As an Equal Opportunity Employer, Aparium Hospitality Services celebrates diversity and is committed to creating an equitable and inclusive environment, and sense of belonging for all employees. We do not discriminate and believe every individual should be proud of who they are, where they come from and take pride in who we serve. Aparium is an E-Verify employer. Surety Hotel

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