Job Description

Insights is a Learning and Development company which aims to change the world through the power of self-awareness.

Our core purpose is to create a world where people truly understand themselves and others and are inspired to make a positive difference in everything they do. Like any brilliant team we’re made up of different people. A career at Insights is about welcoming people for who they are, and supporting their journey towards whoever they want to become.

Across the globe our products help people see themselves and others in a new light, to spark stronger connections in our workspaces and beyond. It all starts within. We're always making sense of ourselves - evolving as we move through life. Discovering our own minds means we're committed to constantly expanding them. And we want to shout about it. We love what we do, and we have fun doing it. That's what makes the magic of Insights. We work in a space where everybody belongs, where you can be unapologetically you.

Are you passionate about delivering exceptional customer experiences and coordinating impactful learning events?

Join our Client Services team as a Learning Event Coordinator and play a pivotal role in delighting global clients through seamless event planning, logistics, and support.

As a key part of our service-driven culture, you’ll:

• Coordinate and support global learning events, across platforms like Zoom, Webex, and Teams (training provided).
• Manage end-to-end logistics from order processing to post-event follow-up using our systems (D365 and others).
• Liaise with internal teams – Sales, Finance, Production – to ensure every event meets high standards and client needs.
• Provide technical and administrative support while ensuring compliance with our quality and governance frameworks.
• Build trusted relationships and coach clients and colleagues on systems and processes to ensure smooth, self-sufficient user experiences.

What You Bring:

• A customer-first, solution-oriented mindset and a passion for going the extra mile.
• Strong communication, attention to detail, and tech-savvy with the ability to juggle multiple systems.
• Experience in coordinating events or managing logistics in a client-facing environment.
• A collaborative spirit with a desire to continuously improve processes and outcomes.

If you're a proactive, articulate team player who thrives in a dynamic global environment, we want to hear from you.

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