Healthcare Call Center Representative - Primary Care Job at Baptist Health, Lexington, KY

RENQb1dCR3poVTBZaGNYOENLSlByOEhnaFE9PQ==
  • Baptist Health
  • Lexington, KY

Job Description

Baptist Health is looking for a Medical Call Center Rep (Scheduler) to join our team at the Patient Connection Hub located at 2525 Harrodsburg Rd, Lexington, KY 40504. 1st shift hours. Paid training. Position will be transitioning to Work-from-Home after set criteria has been met. Position Responsibilities: Works in a fast paced, call center environment accepting incoming calls promptly and makes outbound calls in a professional and courteous manner. Schedules appointments electronically for new and established patients, collects and inputs information into our electronic EHR while maintaining a high degree of accuracy. Independently works to resolve patient and provider questions related to patient care referrals, pre-authorizations/pre-certifications and insurance verifications. Indexes medical records according to defined processes. Demonstrates the highest level of commitment, compassion and customer service for all of our patients, providers and other team members. Possesses and displays excellent verbal and written communication skills with ability to convey information in a clear, focused and concise manner while following proper grammar rules. Demonstrates strong telephone communication and etiquette skills. Maintain composure during moments of stress and maintain a helpful disposition at all times. Excellent attendance, punctuality, and ability to meet and maintain established metrics are crucial to being successful in this role. Minimum Education, Training, and Experience Required: High School Diploma or equivalent. Strong computer skills. Strong research and problem-solving abilities. Must be able to successfully pass a thorough background check and drug screen. Excellent attendance, punctuality, and ability to meet and maintain established metrics are crucial to being successful in this role. If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now! Baptist Health is an Equal Employment Opportunity employer.

By applying, you consent to your information being transmitted by Jooble to the Employer, as data controller, through the Employer’s data processor SonicJobs.
See Sonicjobs Privacy Policy at and Terms & Conditions at and SonicJobs Privacy Policy at and Terms of Use at

Job Tags

Full time, Work from home, Day shift,

Similar Jobs

LHH

Project Accountant Job at LHH

 ...Here at LHH, we have partnered with a client to help with their search in finding a Project Accountant with a background in Construction. As a Project Accountant, you will play a crucial role in overseeing and managing the financial aspects of construction projects. Your... 

University Hospitals

Athletic Trainer High School Outreach Job at University Hospitals

 ...Description Description This position supports High School athletes \n A Brief Overview \n Supports athletes and athletic...  ...current inventories, billing, etc \n Meets with senior athletic trainer regularly to review competencies and skills to navigate patient... 

Genie Healthcare

Travel Home Health LVN - $2,094 per week Job at Genie Healthcare

 ...Genie Healthcare is seeking a Home Health LPN / LVN for a travel job in Kennewick, Washington. Job Description & Requirements ~ Specialty: LPN / LVN ~ Discipline: LPN / LVN ~ Start Date: 07/21/2025~ Duration: 13 weeks ~40 hours per week ~ Shift: 8 hours... 

P2P

Senior / Game Designer Job at P2P

We are looking for a creative and driven Senior / Game Designer to join our team! In this role, youll contribute to the design of our core meta systems, collaborating with other game designers, the Product Lead, and development teams to create engaging and innovative experiences... 

Specialized Recruiting Group-Nashville West

Recruiter Job at Specialized Recruiting Group-Nashville West

 ...Overview : We are seeking a motivated and tech-savvy CDL Driver Recruiter to join our client's team. This role will focus on recruiting...  ...process. Conduct phone screens, process applications, and coordinate onsite interviews as needed. Build and maintain...