The Generator Field Service Technician is responsible for providing on-site and phone troubleshooting, repair, equipment modifications, installation, and sales support of Generac industrial products. This position will require up to 50% travel; fleet vehicle provided. Knowledge, Skills, and Abilities include working knowledge of mechanical design, AC and DC circuitry, power generation, wiring schematics, and connection diagrams; understanding components and operation of an electrical distribution system; excellent troubleshooting skills, the ability to make independent decisions, and work with minimal supervision; experienced in Electronics, Electromechanical Technology; knowledge of power generation; light tower, pumps, and heating products; Spark Ignited knowledge. There are different levels of the position with varying minimum and preferred qualifications and compensation ranges, from Technical Field Service Representative Trainee to Master Field Service Technician. The role includes a comprehensive benefits package including medical, dental and vision plans; life, long-term disability, flexible spending, and health savings accounts, accrued paid time off, 8 paid Holidays, opportunity for overtime and 401(k) retirement benefits. Physical demands include regular standing, walking, use of hands, talking and hearing, occasional stooping, bending, reaching, and lifting up to 50 pounds unassisted and up to 100 pounds with assistance. Compliance with PPE requirements is mandatory. The company is an equal opportunity employer and values diversity and inclusion.
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