Customer Service Representative Job at EPITEC, Michigan

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  • EPITEC
  • Michigan

Job Description

🚗 Customer Service Representative (EV Concierge Representative)

📍 Location: Remote

🕒 Job Type: Full-time (times TBD)

💵 Compensation: $18/hour + Full Benefits

⚠️Candidate must be available 7 days a week:

  • Mon-Fri 8:00am-12:00am
  • Sat-Sun 9:00am-9:00pm

🔍 About the Role

As an EV Concierge , you’ll be the first point of contact for EV owners and prospects—delivering white-glove service via phone, chat, and email. You’ll answer product questions, assist with reservations, troubleshoot issues, and help customers navigate their EV ownership journey with confidence and care.

💼 What You’ll Do

  • Engage with customers via webchat, email, and phone
  • Assist with reservations, service, and dealership coordination
  • Deliver personalized, value-driven solutions to customer concerns

✅ What You Bring

  • 1–2 years of high-volume call center experience (required)
  • Strong communication and typing skills (40 WPM)

🎓 Education

  • High School Diploma

Job Tags

Full time,

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